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FAQ


Our check-in time is after 03:00PM and our check-out time is before 11:00AM. Please let us know if you have different travel times and we will try to be as accommodating as possible. Due to our high occupancy rate an early check-in or late check-out has an additional cost since we have to block the night before or after your reservation.
We are pet friendly! However, we kindly ask our guests to take care of our apartments and furniture as their own in order to avoid additional damage charges.
Our homes are distributed amongst the best areas of each city in order to give our guests a truly authentic experience. This means that not all of our apartment buildings are the same. We label all our properties, clearly defining which have indoor parking and which ones offer on-street parking. If you have any question regarding parking before completing your reservation, please do not hesitate to contact us.

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In the era of digital nomads, great Wi-Fi is the most important amenity for our guests. We have ensured that all of our properties are equipped with super fast fiber optic Internet. If you have any additional questions regarding a specific property, please do not hesitate to contact us.

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Wynwood House is a concept, decentralized hotel that brings together travelers from across the globe into a network of apartments with staple quality and design. Several of our buildings have common areas such as a co-working space, gym, pool, cinema or game room. These amenities are clearly labeled in each of our listings.

Additionally, we are finishing our first Club House in Lima! This will allow our guests to rest before their check-in or after their check-out, enjoy the gym, co-working space, reading room and rooftop restaurant. Our mission is to have a Club House in each of our cities in order to allow our guests to convey upon a focal point where they can immediately submerge themselves into an authentic local experience.
Our main goal is for you to experience Latin America like true locals. Therefore, we have carefully selected our favorite options for breakfast, lunch, dinner and drinks as well as our “Stay In Specials” when you don’t feel like leaving our Wynwood Beds.

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We want to help you discover the world with comfort and style, without any stress or worries. If you need any of our additional services such as: Early Check-in, Late Check-Out, transportation or additional cleanings please contact us and we will be more than happy to help.

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Landing in an unfamiliar airport is always scary. We have partnered with professional taxi companies to take you to and from the airport or to any destination in Lima, Bogota or Mexico City

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